Bodytrics
PHOENIX Back Massage Pad
PHOENIX Back Massage Pad
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Looking for a little relief from your aching back? This massage pad has three levels of adjustment to help you find the perfect angle for your needs. With 88 massage points that correspond to body acupoints, it can help relieve tension and pain in the lumbar spine. Made of high-quality ABS plastic, it's environmentally friendly and tough enough to handle everyday use.
Product Descriptions:
Material: ABS plastic + sponge pad
Level: Three gear adjustment
Scope of application: Cervical spine, lumbar spine, legs
Maximum acceptable weight: 250,000 grams / 551.16 pounds
Packing size: 400 * 250 * 30mm / 15.75 * 9.84 * 1.18 inches
Package weight: 540g / 19.05 ounces
Packing list:
1 *panel
1 *base
1 *sponge pad
1*use manual
FAQ
FAQ
Q. Where does Bodytrics ship to?
A. We currently ship worldwide. You may however experience longer delivery times when shipping to outside of the US, Canada, UK, New Zealand and Australia.
Q. My order came damaged. What should I do next?
A. This is unlike us. And we apologize you received a damaged product. Not to worry, we are just one email away. Please email friendly customer service at hello@bodytrics.com, within 60 days of receiving your order. Please include “Exchange Request” in the subject line. In addition, please include the following in the body of the email:
- Your name
- Order number,
- Product name and the part that arrived damaged
- A brief description of the damage.
- Photo or video of the damage
Q: I'm missing one or more items. What should I do next?
A: We’re sorry we left out a product from your order.
Please email customer service at hello@bodytrics.com, within 10 days of receiving your order. Please include “Missing item” in the subject line. In addition, please include the following in the body of the email:
- Your name
- Order number,
- Missing product from your order
Q: Where can I check my order status ?
A: When your order has been shipped, you will receive a shipping confirmation email that contains the shipping details and a tracking number. You can also log into your account to check your order status.
Q: How do I make a return ?
A Please email us at hello@bodytrics.com, with your order number and the products you'd like to exchange or return. Include "Exchange Request" or “Return Request” in the subject line and we'll take care of the rest. We only replace items if they are defective or damaged.
Q: How long does it take to process a refund
A. All return, refunds, and exchanges are processed within approximately 7-10 days upon arrival at our distribution center.
Shipping & Returns
Shipping & Returns
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